Global whatsapp user wordwide
Drive instant conversations from your Meta ads directly to WhatsApp.With CTWA, businesses can turn ad clicks into real-time chats.
Showcase your products or services directly in WhatsApp with the interactive catalogue feature
Automate customer interactions with AI-powered WhatsApp bots. From instant replies to support, automation ensures faster responses.
Enhance customer communication with secure, real-time WhatsApp messaging that delivers updates, alerts, and personalised experiences, ensuring higher engagement, stronger trust, and conversion-driven interactions.
Tsignal ensures enterprise-grade security, 99.9% uptime, and GDPR–TRAI compliance, delivering trusted messages, smooth template approvals, and safe, uninterrupted communication for every interaction.
Get your WhatsApp Business API live quickly with simplified onboarding, rapid verification, and expert support, helping your brand start conversations and engage customers.
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WhatsApp Business API is a powerful communication tool that enables businesses to exchange an unlimited number of messages with customers on WhatsApp.
WhatsApp Business App is for small businesses to chat manually with customers, while WhatsApp Business API is for larger brands to automate and scale conversations.
The different conversation categories are as follows:
Utility conversations: Facilitate a specific, agreed-upon request or transaction or update to a customer about an ongoing transaction, including post-purchase notifications and recurring billing statements.
Authentication conversations: Enable businesses to authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges)
Marketing conversations: Include promotions or offers, informational updates, or invitations for customers to respond/take action. Any conversation that does not qualify as utility or authentication is a marketing conversation.
Service conversations: All user-initiated conversations will be categorised as service conversations, which help customers resolve enquiries
A WhatsApp Chatbot is an automated messaging tool that interacts with customers on WhatsApp without human intervention. It can answer FAQs, share product details, take orders, send updates, and provide 24/7 support — all through natural, conversational messages. Businesses use WhatsApp chatbots to save time, improve response rates, and deliver instant customer service at scale.
Yes, you need a dedicated business phone number to use the WhatsApp Business API. The phone number you use must be exclusively for business purposes and cannot be associated with a personal WhatsApp account or used on the WhatsApp Business Mobile App concurrently.
Our team is ready to answer any questions you may have about your Whatsapp API.