You’re not alone!
Browse our most common questions and answers below. Do you still need help?
Contact Our Experts
Q1. What is TSignal?
TSignal is an emerging player in the CPaaS (Communications Platform as a Service) space, offering businesses a comprehensive suite of communication tools to engage with their customers seamlessly and efficiently. Specializing in Bulk SMS, WhatsApp APIs, email campaigns, TSignal ensures secure and reliable communication across multiple channels.
Q2. Is TSignal suitable for small businesses?
Yes, TSignal is designed for businesses of all sizes. It offers flexible pricing plans, making it an excellent choice for startups, SMBs, and enterprises.
Q3. Does TSignal support multi-language messaging?
Yes, TSignal supports multi-language communication to ensure effective customer interaction across different regions.
Q4. What services does TrustSignal offer?
SMS
WhatsApp
Email
OTP
Voice
Q1. What products Does Tsignal offer?
SMS
WhatsApp
Email
Q1. How does TrustSignal pricing work?
TrustSignal offers flexible pricing based on the volume of usage and the services you require. Customized pricing plans are available for high-volume enterprises.
Q2. Are there any free trial plans available?
TrustSignal provides a free trial for new users to explore the platform and its features before committing to a plan.
Q1. What types of SMS services does TrustSignal offer?
Q2. What is the time frame for sending an SMS?
You can send promotional SMS between 10 a.m. to 9 p.m., and transactional SMS 24/7.
Q3. Can I track SMS campaign performance?
TrustSignal provides detailed Information on SMS including delivery rates and click rates.
Q4. Are SMS templates mandatory for campaigns?
Yes, as per TRAI guidelines, all SMS templates need to be pre-approved for compliance. TrustSignal helps you create and submit templates for approval.
Q5. What is the Sender ID in SMS?
Sender ID is the unique name or identifier (e.g., your brand name) that appears as the message sender. For example: TRSTGL for Trust Signal.
Q6. Is there any character limit for sending out messages and how many credits will it consume?
Yes, you can send messages of more than 160 characters. However, they will become Multi-part messages and consume more Credits.
Q1. Can I send promotional messages through WhatsApp via TSignal?
Yes, but promotional messages need to follow WhatsApp template approval process to comply with their messaging policies. TrustSignal assists in template creation and approval.
Q2. How is WhatsApp beneficial for my business communication?
Q3. How does TSignal help with WhatsApp Business setup?
TSignal assists with account verification, Blue tick verification, API integration, template approval, and chatbot implementation for seamless communication.
Wait no more! Connect now and watch your business communication scale like never before